Cancellation Policy

You can cancel your MyPerson plan at any time. This explains how and what happens to your access.

How to cancel

Open Manage billing from your account to reach the secure Stripe portal, then cancel your plan there. If you would rather not do it yourself, email us and we will help.

When it takes effect

Cancelling stops future charges. You keep access until the end of the period you have already paid for, and we do not charge you again after that.

Day Pass and top-ups

A Day Pass is a one-off 24-hour purchase and simply ends when its time is up — there is nothing to cancel. Minute top-ups are one-off and do not renew.

Deleting your account

You can delete your account and data at any time from your account. If you have an active plan, cancel it first so you are not charged again.

Contact

Questions about cancelling: [contact].